Gateway Services When you register to use Merchant Consulting Group’s "Gateway Services," you'll be required to provide personal information and enter an agreement with Merchant Consulting Group. If you order any of our products or services from businesses that use our Gateway Services, you could be required to submit personal information for the purposes of having your order processed.
Merchant Account Applications When you apply for a Merchant Consulting Group merchant account, personally identifiable information will be required. Merchant Consulting Group may also request information about you from a third party, including credit bureaus or reporting agencies.
Information Collection and Use We respect your right to privacy and have strict standards of confidentiality to prevent the misuse of the information you share with us. We retain information only where reasonably useful and allowed by law. We use the information we collect only where relevant, such as to identify you, send communications, help us to respond to your concerns and to determine which of our products will best meet your needs.
Information Disclosure and Sharing We pledge discernment with your personally identifiable data and only disclose such information when: 1) you've given consent 2) sharing is required in order to provide you the product or service you've requested 3) the information is needed by companies working on behalf of Merchant Consulting Group to provide you with a product or service, or 4) to comply with the law, to apply or enforce agreements, or to protect the rights, safety or property of Merchant Consulting Group, our employees, users or other relevant people. This would include sharing information with other entities for risk reduction or fraud protection.
Limiting Employee Access to Information Security is of paramount concern to our business, and we work hard to protect your data during transmission. Information is stored on secure servers that are located in a secure, locked data center. Only screened employees have access to these servers. We use security technology including firewalls to prevent access by unauthorized persons. Our employees have been trained to understand the significance of customer privacy and they adhere to the strictest security standards. Your information is always handled in a professional manner, and employees follow enforced privacy responsibilities.
Maintaining Accurate Information If you have reason to believe that your account information is incorrect, please contact us immediately to issue corrections.
Browser Information We collect browser information and other data that is non-user specific in order to support our system operation and provide us with general user pattern information.
Cookies "Cookies" are data elements used to provide a website user with custom-tailored information as they are browsing a website. Cookies are sent to your browser and can be stored on your system. Merchant Consulting Group uses cookie technology to deliver an optimal user experience.
Forms and Inquiries There are a number of different forms on our website. If you contact us or complete and submit a form via email, phone or fax, we may keep and store this information, including personally identifiable information (i.e. your name, physical address, phone number, email address.) Personal information will be collected only with your active participation and knowledge.
Email Policy Merchant Consulting Group may use your email address to contact you about orders placed, your accounts or regarding inquiries you've made about our services and products. Merchant Consulting Group may also send you emails inquiring about customer satisfaction or to inform you of current special offers. These emails will always contain an "unsubscribe" link enabling you to opt out of future mailings if you choose.
Security While Merchant Consulting Group strives to protect your personal information; we cannot guarantee the privacy and security of information disclosed online. We make no warranty, expressed, implied or otherwise, that we can in all cases prevent misuse, loss, unauthorized access or alteration of personal information that you provide us. By using our site or disclosing personal information, you agree that you are doing so at your own risk.